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 Subject :All Items Now Disapproved.. 09-01-2012 12:48:09 
sel1496
Geek Fledgling
Joined: 11-11-2010 10:52:35
Posts: 11
Location

For months now, I have been using Googlebase without too much problem.  Now all of my products are listed as disapproved.  I have not made any change to my products during this time.  Any help is greatly appreciated.  Screenshot attached.



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 ScreenShot1.jpg [11 KB] :: Notice that January 5th Everything immediately Went Down
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 Subject :Re:All Items Now Disapproved.. 09-01-2012 13:38:34 
Garry
Mega-Geek
Joined: 15-02-2009 10:43:06
Posts: 1,070
Location: North Carolina, United States
 

Hi,

It looks like you currently have google feeding turned off. Check in the redmystic configuration in the google merchant section that it is turned on . Turn it on and then "notify redmystic" from the product monitor page to force a refresh.

 

Cheers,

Garry

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 Subject :Re:All Items Now Disapproved.. 10-01-2012 03:44:14 
sel1496
Geek Fledgling
Joined: 11-11-2010 10:52:35
Posts: 11
Location

Does this matter if I am creating the XML file then manually uploading to Google?

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 Subject :Re:All Items Now Disapproved.. 11-01-2012 03:43:33 
sel1496
Geek Fledgling
Joined: 11-11-2010 10:52:35
Posts: 11
Location

I got a reply from Google as to the reason for disapproved items.  It has to do with the OTC medications and Sexual Enhancement pills offered on our site.  I have now removed all of them and resubmitted to Google so let's see what happens.  Here is Google's response:

Thank you for your email. Recently, we have revised our prescription drug
policies. We now allow prescription drugs to be listed only by properly
licensed and appropriately targeted pharmacies in the US, UK, or Germany.
We do not currently permit the listing of anabolic steriods to other
target region.

Online pharmacies in the United States and US territories must be
accredited by the National Association Boards of Pharmacy VIPPs program
and may target the US and US territories only. Only online pharmacies
based in the US or US territories will be accepted for listing in Google
Product Search US.

Online pharmacies in the United Kingdom must be registered with the
General Pharmaceutical Council and may target the UK only. Only online
pharmacies based in the UK will be accepted for listing in Google Product
Search UK.

Online pharmacies in Germany must be licensed by the competent regional
health authority (Gesundheitsbehörde) and provide a valid license issued
(Erlaubnis zum Versand von apothekenpflichtigen Arzneimitteln) by the
regional health authority. German online pharmacies may target Germany
only. Only online pharmacies based in Germany will be accepted for listing
in Google Product Search Germany.

Visit
http://www.google.com/support/merchants/bin/answer.py?hl=en&answer=188484
to ensure all your items comply with our Program Policies and remove any
items from your feed that violate our policies.

Your Google Merchant Center account has been disabled until we can verify
compliance. To verify, please reply to this email with proof of relevant
certification.

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 Subject :Re:All Items Now Disapproved.. 12-01-2012 16:05:06 
Garry
Mega-Geek
Joined: 15-02-2009 10:43:06
Posts: 1,070
Location: North Carolina, United States
 

All I can tell you is that you're not alone. The policy changes they made a few months ago have caused a ton of confusion and frustration for many. I'm actually surprised you got a direct answer.

 

Cheers,

Garry

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